Returns & Exchanges

RETURNS:

Returns are eligible for store credit within 14 days of the received date. Return & exchange requests can be made directly through your order history. 

account.shopwithleatherandlace.com 

Returns past two weeks will not be approved.

What can be returned?

  • Items that are UNWORN & unwashed
  • Items free of perfume, dog hair, deodorant, smoke
  • Items purchased at regular price

What cannot be returned?

  • Items that have been worn or washed 
  • Items that smell of perfume or smoke
  • Items with dog hair or deodorant
  • Bodysuits, swimwear, custom items, leggings, sports bras, cosmetics, perfumes
  • Jewelry
  • Sale Items - items purchased with a discount code greater than 20% off

EXCHANGES:
We will issue a store credit code on every return for you to re-purchase your item if it’s available or find something else you love!

DAMAGED ITEMS:

If you received a damaged item, there is a three day notification policy from the day you received your item. Email us within three days for a store credit. Damaged items must be reported to us prior to wearing the garment. Tags must still be attached.

HOW DO I GET STORE CREDIT?

Store credit will be issued directly to your account. You can access your account from the link below: 
account.shopwithleatherandlace.com 


Returns are processed every 3-4 days!

Please double check your shipping address when placing your order and email us within 12 hours if a change needs to be made. We cannot be held responsible for an incorrect shipping address, but will do our best to correct it for you if you made a mistake! 

If you need additional help with your order, our customer service email is hello@leatherlaceboutique.com 

ELIGIBLE RETURNS SHOULD BE MAILED TO:

Leather & Lace Boutique

1304 Veterans Memorial Parkway

Tuscaloosa, AL 35404

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