Returns & Exchanges
RETURNS:
Returns are eligible for store credit within 14 days of the received date. Return & exchange requests can be made directly through your order history.
account.shopwithleatherandlace.com
Returns past two weeks will not be approved.
What can be returned?
- Items that are UNWORN & unwashed
- Items free of perfume, dog hair, deodorant, smoke
- Items purchased at regular price
What cannot be returned?
- Items that have been worn or washed
- Items that smell of perfume or smoke
- Items with dog hair or deodorant
- Bodysuits, swimwear, custom items, leggings, sports bras, cosmetics, perfumes
- Jewelry
- Sale Items - items purchased with a discount code greater than 20% off
EXCHANGES:
We will issue a store credit code on every return for you to re-purchase your item if it’s available or find something else you love!
DAMAGED ITEMS:
If you received a damaged item, there is a three day notification policy from the day you received your item. Email us within three days for a store credit. Damaged items must be reported to us prior to wearing the garment. Tags must still be attached.
HOW DO I GET STORE CREDIT?
Store credit will be issued directly to your account. You can access your account from the link below:
account.shopwithleatherandlace.com
Returns are processed every 3-4 days!
Please double check your shipping address when placing your order and email us within 12 hours if a change needs to be made. We cannot be held responsible for an incorrect shipping address, but will do our best to correct it for you if you made a mistake!
If you need additional help with your order, our customer service email is hello@leatherlaceboutique.com
ELIGIBLE RETURNS SHOULD BE MAILED TO:
Leather & Lace Boutique
1304 Veterans Memorial Parkway
Tuscaloosa, AL 35404